For card issuers

When a cardholder's flight is 3+ hours late, you get them home.

The Flight Delay Pass is a new revenue line for your cards business, run end to end by GetThere.

Contact us See how it works
DateFlightRouteSchedStatus
FRI 20 NOVOriginalSYD → SIN09:55DELAYED 13:45
FRI 20 NOVRebookedSYD → SIN10:50BOARDING
SAT 28 NOVRebookedSIN → SYD20:40BOOKED

The moment

Long delays hit your cardholders' trips every day

The queue forms

Hundreds of passengers chase the same few seats while the airline works out a plan.

The day is lost

A missed connection, a hotel night, a meeting or the first day of a holiday.

Your card is in the story

The trip was paid on your card, yet today you have nothing to offer in that moment.

≈80,000

trips a year on your cards hit a 3+ hour delay or a cancellation

$2B

of airfare paid on your cards a year

Example: $2B of airfare a year, 4 million bookings at $500 each; 2 in 100 bookings disrupted.

The product

Money for a new flight within a minute of the delay

Push from the card issuer after an airline payment: Just booked a flight?
1In your app

Your app nudges

Right after an airline charge on her card, your app sends one push: "Just booked a flight?" You choose which cards and charges get it.

GetThere's offer page inside the card issuer's app
2In your app

Tap to find out

The push opens GetThere's offer page inside your app, in your colours. She forwards her booking email to get a price. There's nothing else to fill in.

Push confirming the Flight Delay Pass is bought
3In your app

Pass bought

She pays about 7% of her fare for the Flight Delay Pass. Your app confirms the purchase with a push, and your share is counted.

Push saying the flight is late and the rebooking card is ready
4In your app

Delay hits

Her flight is 3+ hours late. Your app alerts her, and GetThere sends her a card preloaded with 1.5 times her fare on WhatsApp and by email.

Push thanking her after the new flight is booked
5In your app

Rebooked

She books a new flight on any airline with the card. Your app says thanks, and she remembers which card got her home.

GetThere's side

Everything after your push comes from GetThere

Quote email in the card issuer's colours
WED 19:15

Offer email

Within a minute of forwarding her booking, she gets a price for her exact flights, in your colours and from your channel's own address.

Checkout with Basic and Plus plans
WED 19:16

Checkout

She picks Basic and pays by card. Your 20% share of the fee is locked in from that moment.

WhatsApp and email messages about the delay
FRI 07:41

Delay hits

GetThere sees the delay in live flight data. There's nothing to claim: her card goes out on WhatsApp and by email straight away.

Virtual card preloaded with A$2,325
FRI 07:44

Card delivered

Preloaded with 1.5 times her fare, the card works at any airline or travel site for new flights. She rebooks before the queue at the desk forms.

Friday, at the airport

11 minutes from the delay to a new booking

Lock screen at 07:41 with the delay alert
07:41The delay hitsYour push is the first thing she sees. GetThere sends the card on WhatsApp and email.
Card page with A$2,325 to spend
07:44Her card is ready$2,325 to spend once, on flights, on any airline or travel site.
Lock screen at 07:52: new flight booked
07:52She rebooks herselfStill in the queue, the other passengers haven't heard yet.

What's in it for you

Five wins for your cards business

Fee income at no cost

20% of every pass, paid monthly. Nothing to fund, nothing to run.

More airfare on your cards

Cardholders get the pass for booking travel on your card, not a competitor's.

A benefit nobody else has

A rescue within a minute of the delay, carrying your name.

Your app at the moment that matters

Your push arrives with the answer while they're still in the airport queue.

A route for your points

Later: let cardholders pay with points, or bundle the pass as a card benefit.

$1.35M

a year for you on $2B of airfare at 5% take-up. Work out your own.

The numbers · assumption-based

About $1.35M a year on $2B of airfare

$1.35M

your share a year on $2B of airfare ($67.5K per $100M)

200,000

passes a year: 5 in 100 of 4 million bookings

$6.75

to you on every $33.75 pass (20%)

Where each $33.75 pass goes

Rebooking money (GetThere pays)
$13.50 · 40%
You
$6.75 · 20%
GetThere
$13.50 · 40%

Assumptions, not forecasts: $2B a year of airfare on your cards, 5% take-up, $500 average booking; Basic pass at $33.75 (6.75% of the fare) for a card preloaded with $750 (1.5 times the fare); 2 in 100 bookings get a card. GetThere pays its running costs from its 40%.

Benchmark yourself

Find your share

$
%
$1.35Myour share a year
200,000passes a year
4,000cardholders rescued a year

Share = airfare × take-up × 6.75% pass price × 20%. Passes assume a $500 average booking; 2 in 100 passes end in a rescue card.

Start with your airfare

The airline and travel-site spend on your cards in a year.

Pick a take-up

2% if it's a quiet offer, 10% if it's a premium-card benefit you promote.

Booking size doesn't matter

Your share depends on total airfare, not the average ticket.

Your risk

Your share stays fixed, whatever the delay rate

Fixed for you

Your 20% comes off the fee, so it doesn't move with the delay rate. On $2B of airfare it's $1.35M a year whether 1.5% or 3% of bookings get a card.

GetThere funds every card

All rebooking money comes from GetThere, never from you.

Priced flight by flight

Each flight's track record on that date, weather and airport news.

The work

Four pushes make it a native premium-card benefit

Your app

  1. Booked a flight "Just booked a flight?" opens GetThere's offer
  2. Pass bought Confirms her Flight Delay Pass
  3. Delayed 3+ hours Alerts her that her card is ready
  4. Rebooked Says thanks

GetThere

Everything else

Offer page in your colours, pricing, checkout, flight watching, rebooking cards and support. Your 20% is paid monthly.

To your cardholder it's a feature of their premium card. Your team builds nothing else.

Your developers can see every endpoint for the pushes and the optional purchase check in the API reference.

Risk, legal and privacy

Answers for your risk, legal and privacy teams

Regulatory position

A paid rebooking service. The card buys new flights only and is never paid out as cash. GetThere provides a legal opinion before launch.

Fraud

Before quoting, GetThere checks the flight exists, the fare is believable, the booking is real and the traveller's history. It checks again before issuing any card.

Data

Cardholders forward their own booking email. You share no transaction data; the optional purchase check returns only yes or no.

Vendor review

GetThere provides its security, data-handling and business-continuity pack up front, including card-data (PCI) compliance.

Getting started

A 180-day pilot for your miles card

DAY 1

You

Turn on the four pushes for one premium card. Nothing else to build.

DAYS 1–180

GetThere

Runs everything, and reports take-up, cardholder feedback and every rescue.

DAY 180

Together

Decide on a full launch, paying with points, or making the pass a card benefit.

Let's get your cardholders there.

Contact us partner@getthere.now