For partners

When a customer's flight is delayed, you help them get there.

Offer a pass to your customers where they already book. The Underwriter issues it and funds every rescue card. GetThere runs it. You earn on every pass and fund nothing.

Contact us Find your business
DateFlightRouteTimeStatus
FRI 20 NOVOriginalSYD → SIN09:55DELAYED 13:45
FRI 20 NOVRebookedSYD → SIN10:50BOARDING
SAT 28 NOVRebookedSIN → SYD20:40BOOKED

Who you work with

Your agreement is with the Underwriter. GetThere runs the pass for it.

The Underwriter

Issues the pass under its own licence and terms, holds every pass fee in its own account, funds every rescue card and pays your share.

You

Put the offer in front of your customers, at the moment they book, in the way that suits your business.

GetThere

The platform: pricing, the Underwriter's checkout, flight tracking, rescue cards by WhatsApp and email, and support. It never holds the money.

Your business

The same pass, offered the way your customers book

Pick your business to see where the offer appears and what you'd build. Everything below it is the same for every partner.

Travel sites and platforms Travel agencies Hotel engines Insurance aggregators
TRAVEL SITES

Three ways in, and every rebooking comes back to you

  1. In your checkout Basic or Plus next to the flights, paid to the Underwriter in the same step. The highest take-up.
  2. After booking On your confirmation page or in your booking email, opening the Underwriter's checkout filled in with what you hold. Most sites start here.
  3. Email forwarding The customer forwards your booking email, gets a price, then checks out. Catches bookings made by phone.

The rescue card works on your site only, and opens the trip there with every traveller filled in.

wanderly.com/checkout

Wanderly · Step 3 of 4 · Extras

SYD → SINQF 81 · Fri 20 Nov · 09:15 · Mia Tan

Add a Flight Delay Pass

Delayed 3+ hours or cancelled? A pre-loaded rescue card within minutes, to rebook here.

Basic ✓Rescue card A$2,325A$121.49
PlusRescue card A$3,487.50A$182.23
Flights and extras · to WanderlyA$1,643.00
Flight Delay Pass · to the UnderwriterA$121.49
Pay A$1,764.49

The pass is a policy issued by the Underwriter, paid to it separately

Every rebooking comes back

The rescue card's Rebook button opens the trip on your site from the delayed flight onwards.

Your name beside the Underwriter’s

The offer and the pass carry your brand, with the Underwriter’s terms and limits.

Live in a week

Start on the confirmation page. API guide for travel sites and platforms.

Sell hotels too? The Hotel Night Pass

A separate pass for a stay you sold or that was booked on your platform, with its own price and checkout. If the flight in is cancelled or would land after 06:00 the day after check-in, the guest gets a pre-loaded rescue card for a night's stay at the booked rate. It's never an add-on to the Flight Delay Pass: offer each one on its own. Quoting a stay.

TRAVEL PLATFORMS

One integration for every travel agency and corporate that books on your platform

  1. In your booking flow The pass sits next to the booking. The travel agency or corporate pays once, on your payment gateway, and the pass is paid from a deposit you hold with GetThere.
  2. Your customers are your sites Each travel agency or corporate on your platform is one of your sites, so offers, passes and your share are reported one by one, and you decide what to pass on.
  3. Rebooked in your tool The rescue card works on your platform only, and opens the trip there with every traveller filled in.
Wayline search, Sydney to Singapore, in-policy flights marked, paying with the rescue card

Platforms travel agencies book on

One partner quoting for every travel agency, under one agreement with the Underwriter.

Corporate cover

Travel managers turn the pass on for every trip, or chosen routes and employees. They rebook in your tool and in policy, and you get one statement a month.

A feature travel managers ask for

Traveller tracking shows the rebooking, with no phone call. API guide for travel sites and platforms.

TRAVEL AGENCIES

A minute at the counter, on the agent desk

  1. Start a booking Build the trip, forward the confirmation to the booking's own address, or drop in the PDF.
  2. Quoted Basic and Plus priced at once. The agent reads the key facts on screen, then sells it.
  3. The agency pays At the Underwriter's checkout, with the traveller's email so the pass and rescue card go to them. Any card, or the agency's account.

Nothing to build: the desk runs in a browser at partners.getthere.now.

partners.getthere.now/desk

Sunways Travel agent desk

✓ Booking read · George St

SYD → SINQF 81 · Tue 17 Nov · 09:15 · 2 passengers · Australia

Quoted for your customer

Read them the key facts, then sell it now.

BasicRescue card with A$2,325A$121.49
PlusRescue card with A$3,487.50A$182.23
Open the plans

Travel insurance issued by the Underwriter · prices include tax

Every branch and every agent

Add agents in bulk. Each sees their own bookings, branch managers their branch, and you every sale.

Fewer 2am calls

The traveller rebooks with the rescue card in minutes, without waiting for your branch to open.

Sold as the Underwriter's representative

Recorded per country. Set your own margin on the price, and it's yours on top of your share.

HOTEL BOOKING ENGINES

The Hotel Night Pass, for the night a flight takes away

  1. Room booked "Flying in? Keep your stay if your flight is late" on the hotel's confirmation page and email, with an address for this stay.
  2. Flights sent The guest forwards the airline's email. GetThere picks the flights that bring them in for check-in and checks they're on them.
  3. Priced, then checkout A price for the flight in, with one night at the booked rate as the cover, then the Underwriter's checkout.

No price before the guest's flights are known. The rescue card opens the hotel's own booking page first, so the night comes back to the same hotel.

Inbox · Your stay is confirmed

Kayu Bay Resort to Mia Tan

✓ We can't wait to welcome you to Bali

Check-inFri 18 Dec
Garden Villa · 3 nightsSGD 1,800

Flying in? Keep your stay if your flight is late.

Forward your flight booking toquote+kb88412@harbourmutual.getthere.now
Copy address

A cancelled flight in

Any flight on the way to the hotel is cancelled.

A missed connection

An earlier flight takes off so late the next one on the journey can't be made.

A very late landing

The guest would land after 06:00 the day after check-in, so the first night is lost. API guide for hotel engines.

INSURANCE AGGREGATORS

Your own Flight Delay Pass page, opened by one call

  1. One call From your travel insurance page, newsletter, ads or app, with the customer's email and country. It opens your page.
  2. Two ways to a price They build their trip flight by flight, booked or not, or forward a booking they already have.
  3. Price, checkout, pass A price by email within minutes, from the underwriter through you, then its checkout.

Your name, logo and colours on the page, on a getthere.now address or your own domain. Try it on the demo.

flightdelay.kestrelcompare.com

Kestrel Compare · Flight Delay Pass

2→And flight 2?

Your next flight, in the order you fly them.

Flight numberSQ 947Day it leaves26 Dec 2026
FromDPSToSIN
OK, that's every flight+ Add another flight

Sold by Harbour Mutual, through Kestrel Compare

Sold per trip

Bought for one trip and priced on the customer's own flights, so it stands on its own beside annual cover.

Every campaign tagged

Tag each offer and see trips, passes and your share campaign by campaign.

Countries you choose

Turn on the countries you sell in and pick the underwriter for each. Test the whole journey first.

Your partner dashboard

Every offer, pass and rescue, split the way you work

Your own customers only: offers, passes, rescues and your share. Split by branch, agent, hotel or campaign.

GetThere PartnersHomeOffersPassesRescuesMoney

Wanderly · October

Real passesTest passes
Offers shown82,000
Passes sold4,1005% of offers
Pass fees$153.8K
Your share$30.8Konce each trip is over
Way inOffersPassesTake-up
In-line checkout38,0002,6607.0%
Confirmation page30,5001,0703.5%
Forwarded email1,20012010.0%
Customers rescued78Under 5 minutes from delay to rescue card
Rebooked with you71$162K of new flights sold

Example figures, not forecasts. You and the Underwriter also get a monthly report.

Already a partner? Sign in to your partner dashboard.

Economics

Every pass fee, split the same way

Claims come first. After the payment gateway, what’s left is shared by GetThere, you and the Underwriter.

The work

One API call, and GetThere does the rest

You

The offer, where your customers see it

One quote or offer call, with GetThere's ready-made design. Travel agencies build nothing: the agent desk runs in a browser. Webhooks are optional.

GetThere

Everything else

  • Pricing and the Underwriter's checkout
  • Pass confirmation and forwarded bookings
  • Flight tracking, day and night
  • Rescue cards by WhatsApp and email
  • Customer support

Live in a week

Tested end to end in your own sandbox first, with test payments, simulated delays and test rescue cards.

Solution architects when you need them

GetThere's solution architects can plan and build the integration with you, billed on time and materials.

Technical details are in the developer guides.

Money, risk and data

Answers for your risk, legal and privacy teams

Regulatory position

The Underwriter issues the policy under its own licence. GetThere is its platform provider. A payout is a single-use rescue card, never cash.

Held by the Underwriter

Pass fees go to the Underwriter's account, and it funds every rescue card. You never fund anything, or see card data.

Only the data the pass needs

Customers forward their own bookings. A booking that isn't bought is deleted soon after its price runs out.

Fraud and vendor review

Flight, fare and traveller checked before pricing and again before any rescue card. Security pack shared up front.

Bring several partners? Insurance intermediaries, brokers and agents, sign once for all of them: see Intermediaries. Have an underwriter in mind? Introduce us: partner@getthere.now.

Getting started

Start small, in one market

DAY 1

You

Show the offer to one group: one market, a few branches or a few hotels.

FROM LAUNCH

The Underwriter, on GetThere

The Underwriter offers the pass and funds every rescue card; GetThere runs it. You track it live on your dashboard.

AS YOU GROW

You and the Underwriter

Add markets, branches, hotels or campaigns, and compare them each month.

Let's get your customers there.

Contact us partner@getthere.now