For travel sites and travel platforms

When a customer's flight is delayed, you help them get there.

Earn new revenue on every booking. The Underwriter offers the Flight Delay Pass in your checkout, after booking or by email, and funds every rescue card. Rebookings come back to you. GetThere runs it.

wanderly.com/booking/K7QX2M

Wanderly

✓ Booking confirmed · K7QX2M

SYD → SINQF 81 · Fri 20 Nov · 09:15 · Mia Tan

Delayed 3+ hours? Rebook with us.

Flight Delay Pass: if this flight is delayed 3+ hours or cancelled, you get a pre-loaded rescue card within minutes to book a new flight here.

BasicRescue card with A$2,325A$121.49

PlusRescue card with A$3,487.50A$182.23

Add to my trip

A policy issued by the Underwriter · prices include tax

Three ways in

Offer the pass where your customers already are

One quote call prices the plans for the flights being booked. Show them in one place or all three; each has a design you can edit in the admin. Prices include tax for where the customer lives.

1 · BEFORE THEY PAY

In-line quote and checkout

Next to the flights in your own checkout, paid in the same step.

2 · AFTER BOOKING

Confirmation page or email

The plans on your confirmation page or in your booking email, opening the Underwriter's checkout.

3 · ANY TIME

Email forwarding

The customer forwards your booking email and gets a price, then the Underwriter's checkout.

1 · IN-LINE

Quote and checkout in your booking flow

Flights picked Your site sends the flight numbers, so the plans are priced before checkout loads.
Plan chosen Basic or Plus sits next to the flights, in your design.
Paid in your checkout A separate payment to the Underwriter, through its card fields in your checkout.
Airline confirms You tell GetThere, and the pass is issued and emailed.

The highest take-up: the customer decides while choosing seats and bags.

wanderly.com/checkout

Wanderly · Step 3 of 4 · Extras

SYD → SINQF 81 · Fri 20 Nov · 09:15 · Mia Tan

Checked bag 23kgA$65.00

Seat 14AA$28.00

Add a Flight Delay Pass

Delayed 3+ hours or cancelled? A pre-loaded rescue card within minutes, to rebook here.

Basic ✓Rescue card A$2,325A$121.49

PlusRescue card A$3,487.50A$182.23

Flights and extras · to WanderlyA$1,643.00

Flight Delay Pass · to the UnderwriterA$121.49

Pay A$1,764.49

The pass is a policy issued by the Underwriter, paid to it separately

2 · AFTER BOOKING

On your confirmation page or in your booking email

Booking confirmed The plans show on your confirmation page, in the Underwriter's brand and sold through you, or in the confirmation email you already send.
One tap It opens the Underwriter's checkout, filled in with what you hold: name, date of birth, address and mobile.
Pass bought They agree to the Underwriter's terms and pay it about 7.5% of the fare. The pass is issued at once.

Nothing to change in your own checkout. Most sites start here.

Inbox · Your booking K7QX2M is confirmed

Wanderly to Mia Tan

✓ You're going to Singapore

SYD → SINQF 81 · Fri 20 Nov · 09:15

Delayed 3+ hours? Rebook with us.

BasicA$121.49

PlusA$182.23

wanderly.getthere.now/checkout

Harbour Mutual × Wanderly

Flight Delay Pass · Basic

QF 81 · Sydney → Singapore · Fri 20 Nov

NameMia Tan

Date of birth14 Mar 1991

Mobile+61 412 555 018

Total, tax includedA$121.49

Pay A$121.49

The Underwriter's checkout · its terms

3 · EMAIL FORWARDING

Forward the booking email, get a price, check out

Forward Your offer, booking email or app shows the customer an address. They forward your booking email to it.
Price email Within minutes, from the Underwriter: a price for every flight and traveller on the booking, sold through you.
The Underwriter's checkout The same filled-in checkout. It only accepts booking emails from your site.

Catches customers who skipped the offer at booking, and bookings made on the phone or in a branch.

New message · Fwd: Your booking K7QX2M

Toquote+trip@underwriter.getthere.now

SubjectFwd: Your booking K7QX2M is confirmed

---------- Forwarded message ----------
From: Wanderly
SYD → SIN · QF 81 · Fri 20 Nov · 09:15

Send

Inbox · Your Flight Delay Pass price

Wanderly · 2 minutes later

Hi Mia, here's your price for K7QX2M

SYD → SIN · SIN → SYD2 flights · 1 traveller

BasicRescue card A$2,325A$121.49

PlusRescue card A$3,487.50A$182.23

Get my pass

Your rewards program

Run your own points? Customers earn and spend them on the pass

EARN

Points on every pass

Give back part of your share as points, on the fee before tax. Credit them from the pass bought event, which carries your member id. A cooling-off refund takes them back.

Example: 4 points a dollar on a $37.50 pass is 150 points, from a share of about $7.50.

BURN

A pass voucher paid with points

Members swap points for a pass voucher on your site. It's applied at the Underwriter's checkout, paying all or part (card for the rest). Each voucher used comes off a deposit you hold with GetThere.

Sales tax is charged on the full fee, and the rescue card is the same whichever way they pay.

No program? Nothing changes. Developers: pass events and vouchers are in the API guide.

For travel platforms · company cover

Cover every employee trip, rebooked in your tool and in policy

Corporate booking platforms and the platforms travel agencies run on send each booking's flights as it's made. Travel managers turn the pass on for all trips, or chosen routes and employees, and GetThere bills you one statement a month to add to each company's invoice. Agencies offer a pass per trip in their own branding.

Wayline confirmation email: SYD to SIN on QF 81, Tuesday 09:15, Flight Delay Pass paid by Northbank Partners — 1Your booking email
Covered when it's booked
Mia's employer, Northbank Partners, books on Wayline and covers every international trip.

Lock screen at 07:41: WhatsApp from GetThere for Wayline: QF 81 is 3 hours 50 minutes late, A$2,325 rescue card ready — TUE 07:41
The delay hits
3 hours 50 minutes late. Her rescue card arrives by WhatsApp and email.

Rescue card page from GetThere for Wayline: A$2,325, covered by Northbank Partners, for new flights in Wayline only — TUE 07:44
Her rescue card is ready
A$2,325 for a new flight in Wayline. No queue.

Wayline search, Sydney to Singapore, in-policy flights marked, paying with the rescue card — TUE 07:47
She picks a flight in policy
One tap opens her trip in Wayline. She pays with the card.

Lock screen at 07:52: Wayline email: new flight SQ 212 booked, travel manager has the itinerary — TUE 07:52
Rebooked
Her travel manager sees it in traveller tracking. No phone call.

Your partner dashboard

See which way in sells best

Sign in at partners.getthere.now to see your own customers only: offers shown, quotes, passes sold and your share, for each of the three ways in, and every rescue.

GetThere PartnersHomeOffersPassesRescuesMoney

Wanderly · October

Real passesTest passes

Offers shown82,000

Passes sold4,1005% of offers

Pass fees$153.8K

Your share$30.8Konce each trip is over

Way in	Offers	Passes	Take-up
In-line checkout	38,000	2,660	7.0%
Confirmation page	30,500	1,070	3.5%
Confirmation email	12,300	250	2.0%
Forwarded email	1,200	120	10.0%

Customers rescued78Under 5 minutes from delay to rescue card

Rebooked on your site71$162K of new flights sold

Example figures, not forecasts. You and the Underwriter also get a monthly report, with six months of trends and customer feedback.

Already a partner? Sign in to your partner dashboard.

The business case

Six wins for your travel business

Revenue on every booking, at no cost

Half the profit on every pass, paid once its trip is over. Nothing to fund or run.

Fewer disruption calls

Customers get money to rebook within minutes. GetThere answers questions about the pass.

Every rebooking comes back to you

The rescue card works on your site or in your tool only, and its Rebook button opens the trip with every traveller filled in.

A reason to book with you

A rescue within minutes of a delay, under your name. For platforms, a feature travel managers ask for.

Nothing to type twice

The Underwriter's checkout is filled in with what you know, so buying takes a moment.

Award bookings sell too

Customers paying with miles or points get the same offer, priced on what their miles are worth.

The numbers · an example

About $7.5M of pass fees a year on $2B of flights

$7.5M

of pass fees a year before tax on $2B of flights ($375K per $100M)

200,000

passes a year: 5 in 100 of 4 million bookings

$37.50

fee on every pass before tax. Your share is half the final profit pool, paid once each trip is over

Where each $37.50 pass fee goes

Priced for a 60% gross margin. The Underwriter holds the whole fee and pays everything below from it.

Rescue card money (the Underwriter funds it)

$15.00 · 40%

Card payments and rescue card issuing

$1.88 · 5%

GetThere platform feePricing, checkout, flight tracking, rescue cards by WhatsApp and email, support

$5.62 · 15%

The final profit pool, shared by the Underwriter and you

$15.00 · 40%

Plus sales tax, 10% here (to the tax office)

+$3.75 · 10%

Customer pays

$41.25

Your share comes out of the final profit pool: the 40% left after rescue card money, card costs and GetThere's fee, split half and half between you and the Underwriter, the standard terms on GetThere.

Example figures, not forecasts: $500 average booking; Basic pass fee $37.50 before tax (7.5% of the fare) for a $750 rescue card (here 1.5 times what was paid for the flights); 2 in 100 passes end with a rescue card ($750 × 2% = $15.00 a pass).

Your own numbers

Estimate your pass fees

Flights sold on your site or platform a year

Bookings that buy a pass

pass fees a year before tax

$3Mfinal profit pool, shared by you and the Underwriter

200,000passes a year

4,000customers rescued a year

$0for you to fund

Pass fees = flights sold × % of bookings that buy a pass × 7.5% (the fee before tax). The profit pool is 40% of fees, after rescue card money, payment and card costs and GetThere's fee. Assumes a $500 average booking and 2 in 100 passes ending with a rescue card.

Start with the flights you sell

The airfare booked on your site or platform in a year.

Pick how many buy

2% with an offer after booking, up to 10% in-line in your checkout.

The Underwriter carries every delay

All rescue card money comes from the Underwriter, never you. Your share comes out of the fee, never on top.

The work

One quote call, and the offer where you want it

Your site, platform and app

Flights picked required Send the flight numbers, so the price is ready
The offer In-line, on the confirmation page or in the email: GetThere's ready-made design in the Underwriter's brand, sold through you, or your own
Pass events optional Webhooks for each purchase, delay and rebooking, for your own pushes

GetThere

Everything else

Pricing, the Underwriter's checkout and payment, reading forwarded emails, pass confirmation, flight tracking, rescue cards by WhatsApp and email, and support. Customers get every message even without your pushes.

Live in a week

Start with the confirmation page: live in a week, after end-to-end tests with test payments, simulated delays and test rescue cards.

Solution architects when you need them

GetThere's solution architects can plan and build the integration with you, billed on time and materials.

Technical details: API guide for travel sites and platforms.

Money, risk and data

Answers for your risk, legal and privacy teams

Regulatory position

A policy issued and underwritten by the Underwriter under its own licence; GetThere is its platform provider. A 3+ hour delay or cancellation gets a single-use card for new flights with you, never cash.

Held by the Underwriter

Pass fees go into the Underwriter's payment gateway account, in its checkout or its card fields in yours. Nobody else sees payment card data, and you never fund anything.

Only what the checkout needs

Name and email stay with the quote so the pass reaches the customer. Date of birth and address only fill in checkout and are purged when sales close, 30 hours before departure.

Fraud and vendor review

GetThere checks the flight, fare and traveller history before pricing, and again before any rescue card. It shares its security and business-continuity pack up front.

Have an underwriter in mind? Introduce us: partner@getthere.now.

When a customer's flight is delayed, you help them get there.

You work with the Underwriter. GetThere runs the pass for it.

The Underwriter

You

GetThere

Long delays hit your customers' trips every day

Left to the airline

They call you

The best moment to offer it

Offer the pass where your customers already are

In-line quote and checkout

Confirmation page or email

Email forwarding

Quote and checkout in your booking flow

On your confirmation page or in your booking email

Forward the booking email, get a price, check out

11 minutes from the delay to a new booking, with you

Run your own points? Customers earn and spend them on the pass

Points on every pass

A pass voucher paid with points

Cover every employee trip, rebooked in your tool and in policy

Covered when it's booked

The delay hits

Her rescue card is ready

She picks a flight in policy

Rebooked

See which way in sells best

WWanderly · October

Six wins for your travel business

Revenue on every booking, at no cost

Fewer disruption calls

Every rebooking comes back to you

A reason to book with you

Nothing to type twice

Award bookings sell too

About $7.5M of pass fees a year on $2B of flights

Where each $37.50 pass fee goes

Estimate your pass fees

Start with the flights you sell

Pick how many buy

The Underwriter carries every delay

One quote call, and the offer where you want it

Everything else

Live in a week

Solution architects when you need them

Answers for your risk, legal and privacy teams

Regulatory position

Held by the Underwriter

Only what the checkout needs

Fraud and vendor review

Start in one market

You

The Underwriter, on GetThere

You and the Underwriter

Let's get your travellers there.

Wanderly · October